How it works
From first conversation to long-term partnership.
A clear, personal process from the first call to ongoing maintenance. Here's exactly how we work with every club.
01
Discover
We learn about your club, your tools, and what matters most.
02
Design and draft
We build a personalized site matched to your club's identity.
03
Migrate
We move your content, members, and history from your existing platform so nothing is lost.
04
Deliver
You go live with training and documentation for your board.
05
Maintain
45 minutes of live 1:1 support over video call plus async email support keeps the site current as your club evolves.
01
Discover
We start with a conversation to understand your club, how it operates, and where it is today. We ask about your events, your current tools, your board structure, and what matters most to your members.
What to expect
A 45-minute video call. No preparation required on your end.
02
Design and draft
We build a personalized site connected to your club's resources: events, newsletter, and donations. We match your university's brand guidelines and incorporate your club's own identity, history, and character.
What to expect
A draft site for review within 2 to 3 weeks, with revisions based on feedback from club leaders.
03
Migrate
We move your existing content, member data, event history, and archives over from your current platform. Nothing gets lost in the switch, and your community keeps its continuity.
What to expect
A full transfer of your pages, posts, members, and history, verified before launch.
04
Deliver
We finalize your digital assets and hand over a launch-ready website. We train club leaders on how to add events, send newsletters, and keep content updated, so the site remains theirs.
What to expect
A live site, a training session, and written documentation for your board.
05
Maintain
Continuous support to handle redesigns, content changes, and updates, with 45 minutes of live 1:1 support over video call and async email support each month. Boards turn over, priorities shift, and events evolve. We stay with you so nothing gets left behind.
What to expect
45 minutes of live 1:1 support over video call per month, plus async email support for any issues or requests between sessions.
Let's build a home for your club.
Tell us a little about your alumni club, and we'll show you what AlumniHero can do.
Connect with us